Subscription Management Solution for a Top-3 Football Club
Sector
Sports & Events
Sector
Vendor selection & implementation
Role
Project Manager
• Summary
Implementation of a modern subscription management solution, including Adyen as Payment Service Provider and Zoho CRM & Billing.
Challenge
The club’s subscription management system was outdated and not future-proof for new membership propositions.
Key challenges included:
- A short implementation timeline before the next season launch
- Limited clarity in existing and future business processes
- A high-visibility project impacting 100,000+ members
• Approach & Results
Approach
Scripe ensured control and delivery through:
- Selecting and contracting the vendor best aligned with business needs
- Establishing strong governance and structured communication
- Implementing the subscription solution and PSP, including intensive key-user training
- Creating detailed risk mitigation and go-live plans
- Executing a controlled and structured data migration
Results
- Successful implementation of a future-proof subscription management platform
- Automation of core finance and business processes
- Improved data quality and progress toward a single source of truth
• quote
“When starting the project, Didiér was fully up to speed within days and helped us select the right vendor. Their experience, structured approach, and results-driven mentality ensured we completed the implementation on time before the new season started.”
Client name withheld due to confidentiality.
Planning to modernise your Subscription Management System?
We would be happy to explore how Scripe can support you.
